This page clearly presents the complete policy on how your personal information is collected, used, and protected on the 311bet platform. Please read this policy carefully before creating an account.
When you register an account at 311bet, we collect your name, date of birth, email address, and mobile number. This information is used to verify your identity and keep your account secure. Additional identity documents may be requested for financial transactions, as required under international anti-money laundering regulations. All information you provide is stored on encrypted servers and protected from unauthorized access. We never store your password directly; it is always kept in hashed form.
When you use the 311bet platform, we automatically collect your device type, operating system, browser version, and IP address. This information is used to ensure platform security and detect suspicious logins. By analyzing your usage patterns, we continuously improve the platform experience. Cookies and session data are used to remember your login state and preferences. This information is not shared with any third-party advertising networks.
During deposits and withdrawals, we record the payment method type, transaction amount, and timestamp. Full card numbers or bank account details are not stored on our servers; the payment gateway processes this information directly. Financial transaction history is retained for a specified period as required by regulatory bodies. If any unusual transaction is detected, we notify you immediately. We use SSL encryption and two-factor authentication to protect your financial information.
You can log in to your account at any time to view the personal information we have on file for you. If any part of the information appears incorrect, you may submit a correction request through the support team. We will ensure the correction is made within a reasonable timeframe.
If you request account closure, we will delete your personal information beyond what we are legally required to retain. Financial transaction records must be kept for a specified period in accordance with regulatory requirements. Processing a deletion request may take up to 30 business days.
You may object at any time to marketing communications or certain types of data processing. After you raise an objection, we will stop using your information for that specific purpose. However, data processing necessary for delivering the platform's core services will continue.
You may request a copy of your account data in a portable format. This request must be submitted through the support team, and the information will be provided after identity verification. Delivering the data may take up to 15 business days.
311bet never sells or rents your personal information. Limited data may be shared with trusted third-party service providers for payment processing, identity verification, and fraud prevention, and they are bound by strict confidentiality agreements. In cases of legal orders or valid requests from regulatory authorities, information may be disclosed in compliance with applicable law. In such disclosures, we always provide only the minimum necessary information. All our third-party partners comply with Bangladesh and international data protection standards.
All data transmissions on the 311bet platform are secured by TLS 1.3 encryption, keeping your information completely safe in transit. Sensitive data stored on servers is protected using AES-256 encryption. Our systems undergo regular third-party security audits, and any vulnerabilities identified are resolved immediately. An automated alert system activates when unusual activity is detected on a user's account. We are committed to protecting your data by always adopting the latest security technologies.
This privacy policy may be updated from time to time. For significant changes, we will provide notice to your registered email or on the platform. Continued use of the platform after any changes will be considered your acceptance of the updated policy. For any privacy-related questions or concerns, please contact our support team. For more details, see our Terms & Conditions and Responsible Gaming Also see this page.
Your privacy and security are the highest priority at 311bet. Join thousands of gamers in Bangladesh on our trusted platform today and enjoy with complete peace of mind.